The Ridge Bali | Villa Manager.

The Ridge Bali

A Brand-new Luxury Boutique Villas in Ubud is hiring a Villa Manager.

Requirement:

The candidate must be an Indonesian citizen

• Minimum 3 years of experience as an Operational or General Manager in luxury villas or hotels.
• English proficiency is a must.
• Excellent communication skills
• Energetic and ready to work under pressure & target.
• Excellent customer service skills
• Highly motivated with strong leadership skills
• Problem-solving skills
• Ability to work with a team and comprehensive hospitality industry knowledge.
• Updated with the technologies i.e., Social Media, Internet, Booking Agencies, Marketing Agencies, etc.

Job Description:

1. Responsible for the overall operation and guest experience in villas
2. Recruiting, training, and supervising staff members, including housekeepers, butlers, and front desk.
3. Provide support and guidance for the staff members to ensure our high standard of service.
4. Foster positive relationships with guests, ensuring their expectations are exceeded. Addressing complaints or issues promptly and professionally.
5. Monitoring and managing the villa’s financial performance, including budgeting, expense control, and revenue management. Implement strategies to optimize revenue and minimize costs while maintaining high-quality standards.
6. Coordinate and oversee villa maintenance, ensuring the property is well-maintained, properly cleaned, and always in excellent condition. Conduct regular inspections to identify any repair or improvement needs.
7. Collaborate to develop and implement effective marketing strategies to attract guests and increase occupancy rates. Monitor market trends and competition to stay competitive in the industry.
8. Continuous Improvement & stay updated with industry trends, customer preferences, and emerging technologies to identify opportunities for improvement and enhance the overall guest experience.

If you meet the above requirements and are looking for an exciting opportunity to join a fast-paced and dynamic team, please submit your resume and cover letter to:

The Ridge Ubud Bali

[email protected], latest by 25 August 2023