Floor Manager | The Ridge Boutique Villas

Floor Manager

The Ridge Boutique Villas

Ubud

Nestled on the precipice of Sayan Ridge, The Ridge encompasses five exclusive premium villas and a sunset bar. This vantage offers unparalleled access to the famed panorama of the Ayung River and Sayan Ridge. Our commitment is to craft an experience where privacy, impeccable service, captivating design, and a singular ambiance converge seamlessly in one exquisite locale.

Role Description

This is a full-time on-site role for a Floor Manager responsible for day-to-day operations of The Ridge property, ensuring excellent customer satisfaction and service. The position requires a hands-on approach to managing the guest experience, ensuring a seamless and memorable stay for each guest.

Qualifications

- Min. 2 years of experience within 5* star hotels/luxury villa brands in the same role is advantageous.

- Fluent in English written and spoken.

- Excellent interpersonal and communication skills.

- Excellent organizational and team management skills.

- Able to join immediately.

- Have experience in the pre-opening team.

Responsibilities

- Handling inquiries and complaints, the floor manager ensures high-quality customer service and positive interactions.

- Guides the team, assigns tasks, and ensures company standards are upheld.

- Focused on customer needs and operational details to provide excellent customer experiences.

- With a focus on efficiency, the floor manager monitors workflows, identifies bottlenecks, and implements improvement strategies.

- Embracing a mentoring role, the floor manager coaches the team, evaluates performances, and provides valuable feedback.

- Maintaining a secure environment, the floor manager enforces safety protocols and promptly addresses any potential hazards.

If you meet those qualifications and are interested in joining us, please send your resume with a recent photograph to

The Ridge Boutique Villas

Jl Raya Sayan, 77, Ubud, Bali 80571

[email protected]

+62 813-3769-6868

theridgebali.com

Note*:

Only shortlisted candidates will be noticed.